When he arrives at the door of your hotel, the Ritz-Carlton, you get VERY excited when you find out who he is.
You and EVERYone working in the lobby knows his name and makes sure to greet him with an ear to ear smile.
You say, "We've been waiting to meet you!"
You offer him treats from a wagon of silly kid stuff, and when he declines (politely) you offer him a movie, which he accepts.
You bring him a sparkling cider in a champagne flute and a glass of the bubbly (the real kind) for his mom.
You, the general manager, come out to meet him as he arrives and shake his hand telling him to let you know if there's anything he needs.
You arrange a huge room for him and his parents with three luxurious beds, a marble bath, and a pretty city view.
You are thrilled to help him find a great restaurant for dinner.
You happily hand over a packet of maps and other things specially prepared for him to help him have fun while he's here.
And you give him the opportunity to take a relaxing bubble bath the night before he checks into the hospital...
It doesn't get much better than this.
Thank you, Barbara. What an incredible treat this is.